You can close your account on the client portal at any time.
You can close your Nest Egg account at any time, for any reason. There are no penalties for closing an account.
To close an account you click on "Manage Goal" and then "Withdraw". Next, enter in the full value of your account and click "Submit". You can send funds out to a linked bank account.
If you are having any problems, please contact Nest Egg through the chat located in the bottom corner of the screen.